Help
Collapsible content
Redeeming your GrabOne coupon
Choosing the right Photobook
Seamless Photobooks
Pro-Seamless Photobooks
What size photo do I need for a canvas?
How long does my order take?
From the time you place your order online, most orders will be delivered in 5 working days, depending on where you live. Your order will take between 24-48 hours to produce, quality check and pack ready for shipping (please allow 2 extra working days during peak trading months Oct - Dec). Shipping time is 1-3 business days.
How much do you charge for shipping?
Total items up to $25 = $8.99 shipping
Total items $25.01 to $50 = $14.99 shipping
Total items $50.01 to $100 = $19.99 shipping
Total items $100.01 and over = $29.99 shipping
What does the exclamation mark or the scissors icon mean on the designer?
The exclamation mark in a red circle indicates the resolution quality of the photo selected is too low. For Canvas products, refer to our Resolution Guide
The scissors symbol in a yellow circle on an image indicates that it has been placed in an area which may be trimmed or bound when the product is made. This area can be seen when hovering a photo over an unsafe area.
How do I add, delete or move pages in a book?
How do I add photos to a project?
How do I add text to a project?
How do I crop or enlarge photo prints?
On Desktop use the mouse wheel to zoom in then click and drag to reposition the image.
On Mobile use pinch zoom to make the image larger then swipe to reposition the image.